SMS chatbot dedicated to your condominium

Domu is an A.I. powered chatbot that facilitates all interactions between residents and staff

No app to download - text messages only

Watch the demo
Watch the demo

Features

🚗 Visitor parking


Residents text Domu to book visitor parking for their visitor. Resident enters visitor information by text, and the information ends up in a ticket in Domu online portal. Visitor receives 4 digit code from Domu, which they tell security once at the building to be let in.




🚪 Visitor management


Residents can text the Domu phone number to book visitors. Resident enters visitor information by text, and the information ends up in a ticket in Domu online portal. Visitor receives 4 digit code from Domu, which they tell security once at the building.




📦 Package management


Building staff create a new package ticket in the online portal. This notifies the resident by text message, along with a unique verification code. The resident is required to say the code before staff can close the ticket (no more signing pad). Residents are automatically reminded by text message daily.




🍲 Food delivery


Residents text Domu if they are expecting a food delivery. Resident enters food delivery information, which creates a ticket in the online portal. Once the delivery arrives security finds the ticket for that unit and closes it.




📢 Announcements


Property managers can schedule announcement emails to be sent at any time.




🎱 Facility & Amenity bookings


Residents text Domu to self-book facilities. Property manager can fully configure facilities, including bookable time slots, concurrent bookings, etc. Facilities can be set to be “auto-confirmed” - useful for gyms, bbq, etc. Bookings are tracked as tickets and can be viewed in Domu online portal.




🔧 Maintenance requests


Residents text Domu if they have a maintenance request. Unit owner responsibilities (ex. HVAC) are automatically detected by the A.I. and appropriatelyh filtered. Building responsibility inquiries result in a new ticket, and building management is notified.




❗Incident reports


Within the online portal, building staff can create incident tickets associated to users. New incident tickets notify building management.




🕐 Shift logs


Building staff can create shift logs within the Domu online portal, so that important information is saved and shared among staff members.




🔑 Real estate showings


Owners text Domu to book showings to their unit. Owner inputs showing agent information, which is then stored in a showing ticket in Domu online portal. Showing agent receives text message with verification code. Agent gives code to security when they show up, then security can close the ticket and let them in




🙋 Auto-replies


Within the Domu portal, property managers can set up custom answers to frequenty asked questions. When a resident asks these questions via text message, Domu A.I. detects the question and replies back automatically with the custom answer.





 

lucas@textdomu.com

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